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Jabra Bluetooth BT 800

Overivew
The BT800 is on the larger heavier side with several buttons and controls.  It appears to be well made and includes a small display window for caller ID and various command information.  It has digital signal processing and noise cancellation and a claimed battery life of 6 hours talk time and 125 hours of standby time.  I liked the appearance and though it was heavier than some of the other headsets tested it was not uncomfortable to me.  Given its size and weight it would not be one that you would want to wear all day but rather use it when you got a call.  If you were wearing it the caller ID function would be of little value unless you have eyes on the side of your head.
Results
The sound was fuller than the HS850 but in a noisy environment the noise cancellation algorithm went nuts and garbles your speech beyond recognition. It worked a little better on the 7100t but the called party still complained. The sound I heard was very good and the headset was comfortable to wear.  The volume in my ear was very good and I preferred its sound to that of the HS850. The buttons are a bit complex to use but you get used to them pretty quickly.

The links below will play back the sound recorded from each phone tested with the BT800.

BT800-7250

BT800-7100t

 

Conclusion
Given the poor noise cancellation and other problems I encountered with the unit I can't recommend purchasing this unit.  Especially at the price.  It is rumored that the unit's firmware will be field upgradeable in the future but nothing on the Jabra web site confirms this.  Customer support is one of the major weak points with no response to emails and when you call and get a person they are generally not knowledgeable.  Many users have complained about Jabra's customer support so bear this in mind when you make a purchase. 

For the PC World Review click here.

 

 

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